Background Intro
The Raw Truth About Digital Exits
Look, I won’t sugar-coat it – selling a digital business is about as straightforward as teaching a cat to fetch.
👉I’ve been through this rodeo twice (sold my SaaS startup in 2019 and my content platform in 2022), and let me tell you, it’s a wild ride.
But since you’re here, I’ll share what I learned the hard way, so maybe you won’t have to.
Why Most Exit Advice Is Garbage
Here’s the thing about selling a digital business – everyone’s got an opinion, but most of them have never actually done it. It’s like getting marriage advice from your perpetually single friend who’s watched too many rom-coms. Sure, they mean well, but they’re missing some crucial real-world experience.
My First Exit: A Comedy of Errors
When I sold my first business (that SaaS startup I mentioned), I did pretty much everything wrong. I mean, technically I succeeded – the deal closed, money changed hands, and nobody ended up in court. But I spent three months stress-eating takeout and sending panicked messages to my lawyer at 2 AM. My blood pressure still spikes when I think about that due diligence phase.
Round Two: Slightly Less Chaos
The second time around? Still stressful, but at least I knew what kind of chaos to expect. It’s like the difference between your first and second time assembling IKEA furniture – you still might curse a bit, but at least you know to sort all the pieces first and that you’ll definitely have some screws left over at the end.
Selling a business is like trying to land a plane while simultaneously building it – and someone just told you the runway is on fire.
The Reality Behind Those “Perfect Exit” Stories
I’ve read all those “How I Built This” style success stories, you know the ones – where everything goes perfectly, the numbers are always up and to the right, and buyers are practically throwing term sheets at the founder. My story… isn’t that. And I’m betting yours won’t be either. Because in the real world, exits are messy. They’re emotional. Sometimes they’re downright ugly. But they can also be incredibly rewarding if you know what you’re getting into.
What You’re Really Getting Into
The Unfiltered Version
So instead of giving you the polished, LinkedIn-ready version, I’m going to tell you what really happens when you decide to sell your digital business. We’ll talk about the midnight panic attacks, the awkward conversations with potential buyers, the moment you realize your financial records aren’t nearly as organized as you thought they were, and yes – even the ways you might accidentally sabotage your own deal (been there, done that, got the therapy bills to prove it).
Who This Guide Is For
Fair warning: this isn’t your typical “10 easy steps to sell your business” guide. If you’re looking for quick tips and surface-level advice, you might want to keep scrolling. But if you want to know what it’s really like to sell a digital business – the good, the bad, and the “why didn’t anyone warn me about this” – stick around.
What You’ll Actually Learn
I promise to share:
- Every painful lesson I learned the expensive way
- The mistakes that kept me up at night (so you can avoid them)
- The strategies that actually worked (even if they weren’t pretty)
- The questions I wish I’d asked before signing anything
Start with the End in Mind
(Or: “What Do You Mean, I Should’ve Planned This Years Ago?”)
The biggest mistake most digital entrepreneurs make? Waiting until they’re burned out or bored to think about selling. I did this with my first business, and wow, was that a rookie move. Here’s what you should be doing right now, even if you’re not planning to sell:
- Document Everything (Yes, Everything)
- Standard Operating Procedures (SOPs)
- Login credentials (properly secured, obviously)
- Customer acquisition processes
- That weird bug fix you did at 3 AM
- The secret sauce behind your marketing funnels
- Clean Up Your Financials
- Separate personal and business expenses (I learned this one the hard way)
- Track your metrics religiously
- Keep receipts for everything (future you will thank present you)
- Build Systems That Don’t Need You
Remember: you’re selling a business, not creating a job for someone else. If everything falls apart when you leave, good luck finding a buyer.
Valuing Your Digital Business
(Without Having an Existential Crisis)
Let’s talk numbers. And no, pulling figures out of thin air doesn’t count as valuation. Here’s the real deal:
The Basic Formula (That’s Never Actually Basic):
- Monthly Recurring Revenue (MRR) × Multiple = Rough Valuation
- The multiple typically ranges from 24-48× for digital businesses
- But wait, there’s more (isn’t there always?)
What Actually Affects Your Multiple:
- Growth trends (up and to the right is good, who knew?)
- Customer concentration (if one client is 80% of revenue, we have a problem)
- Market conditions (sometimes it’s not you, it’s the economy)
- Tech stack stability (duct tape and prayers don’t count)
- Team structure (can this thing run without you?)
Finding Buyers
(Who Actually Have Money)
This isn’t like selling on eBay. You can’t just list your digital business and wait for the highest bidder. Here’s where to look:
- Strategic Buyers
- Companies in your space looking to expand
- Competitors who’d rather buy than build
- Larger companies needing your specific expertise
- Financial Buyers
- Private equity firms (if you’re big enough)
- Individual investors
- Search funds (yes, that’s a real thing)
Pro tip: The best buyers often come through your network. Start dropping hints in industry conversations. But be subtle – you don’t want to spook your team or customers.
The Due Diligence Dance
(Or: “Why Are They Asking Me THAT?”)
Ah, due diligence. The part where you feel like you’re being audited by the FBI, IRS, and your mother-in-law simultaneously. Here’s what to prepare:
The Must-Have Documents:
- Financial statements (3+ years if possible)
- Tax returns (clean ones, please)
- Customer contracts
- Employee agreements
- Tech documentation
- Growth metrics
- Traffic analytics
- Customer acquisition costs
- Lifetime value calculations
The Stuff They’ll Actually Dig Into:
- Churn rates (the real ones)
- Customer satisfaction scores
- Code quality (hope you didn’t cut too many corners)
- Team stability
- Market position
- Growth potential
Negotiating
(Without Losing Your Soul*)*
Negotiation isn’t just about price. Here’s what actually matters:
- Deal Structure
- All cash? (rare but beautiful)
- Earnout? (common but complicated)
- Equity rollover? (fancy term for “you’re not done yet”)
- Key Terms to Watch For
- Non-compete clauses (how long until you can start over?)
- Working capital requirements
- Customer transition periods
- Employee retention requirements
- Tech transfer expectations
- Red Flags to Run From
- “We’ll figure out the details later”
- Unrealistic earnout targets
- Fuzzy payment terms
- Lack of proof of funds
The Post-Sale Reality Check
Nobody talks about this part, but here’s what happens after you sell:
- The Emotional Rollercoaster
- Day 1: “I’m rich!” (maybe)
- Day 2: “What do I do now?”
- Day 30: “Did I make a huge mistake?”
- Day 90: “Oh, this is what freedom feels like”
- The Transition Period
- Training the new owner
- Transferring relationships
- Dealing with surprised employees
- Handling customer concerns
- The Next Chapter
- Non-compete limitations
- Investment opportunities
- That vacation you’ve been postponing for 5 years
- The weird feeling of having nothing to worry about at 3 AM
Real Talk: Lessons I Learned the Hard Way
- Start preparing at least 18 months before you want to sell
- It takes longer than you think
- You’ll thank yourself later
- Get professional help
- Lawyers who know tech deals
- Accountants who understand digital business
- M&A advisors (worth their weight in gold)
- Keep running your business
- Sales processes can fall apart
- Your business still needs to grow
- Buyers can smell desperation
🔆 Take away this: Your exit strategy isn’t just about getting the highest price – it’s about setting yourself and your business up for the next chapter, whatever that might be.
What Now?
If you’re serious about selling your digital business, start with these steps:
- Document your processes (all of them)
- Clean up your financials
- Build systems that don’t need you
- Talk to someone who’s done it before
And remember, there’s no perfect time to sell. But there’s definitely a wrong time – when you’re desperate, burned out, or the market’s against you.
I’m not a professional M&A advisor or business broker. I’m just someone who’s been through this process and lived to tell the tale. If you want proper legal or financial advice, please talk to actual professionals. But if you want to chat with someone who’s navigated these waters before, my DMs are open.
Let’s be real – selling a business is hard. But with the right preparation and expectations, it doesn’t have to be a complete disaster. And hey, if I managed to do it twice without completely losing my mind, you’ve got a shot too.
FAQs
(Because You’re Probably Still Wondering…)
How long does selling a digital business actually take?
Honestly? 6-18 months from “I think I want to sell” to “the money’s in the bank.” Anyone promising faster either has a time machine or is selling you a fantasy.
What’s the minimum revenue needed to sell?
Most serious buyers won’t look at businesses under $10K MRR. But here’s the real answer: enough consistent revenue to prove this isn’t just an expensive hobby.
Should I use a broker?
Depends. Are you good at negotiating while having an existential crisis? If not, probably yes. They typically take 10-15%, but having someone who’s not emotionally attached to your business can be priceless.
Can I sell if I’m the only employee?
Yes, but you’ll need rock-solid documentation and systems. One-person businesses can sell well if they’re properly systematized. (Ask me how I know.)
What kills deals most often?
(Time!)
Undisclosed issues that pop up during due diligence, unrealistic valuation expectations, and founders who can’t let go. Sometimes all three at once.